Website Privacy Policy

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Effective Date: August 14, 2026

Website: https://www.howardlawncareofdothan.com/ ("Site")

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At Howard Lawn Care of Dothan ("we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or request our services.

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1. Information We Collect

We collect information that identifies, relates to, or describes you ("Personal Information") in the following ways:

Information You Provide Directly

When you contact us, request an estimate, schedule a service, or fill out a contact form on our Site, we may collect personal details such as:

• Contact Information: Name, email address, phone number, and physical property address.

• Service Details: Information about your property, service preferences, scope of work requested, or project notes.

• Communication History: Records of inquiries, messages, or emails sent to us.

Information Collected Automatically

When you navigate through our Site, we (or our third-party hosting and analytics providers) may automatically collect standard technical information:

• Device & Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, and the date/time of your visit.

• Cookies & Tracking Technologies: Small files stored on your device that help us analyze site traffic, optimize site performance, and improve your overall user experience.

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2. How We Use Your Information

We use the information we collect strictly for commercial and operational purposes, including to:

• Provide, schedule, and deliver our lawn care, landscaping, and related services.

• Process requests for quotes, consultations, or project estimates.

• Communicate with you regarding service updates, appointments, customer service inquiries, or invoices.

• Improve our website design, performance, user experience, and overall service offerings.

• Send occasional promotional materials or seasonal service reminders (you may opt out at any time).

• Maintain site security and protect against fraudulent or unlawful activity.

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3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties.

We may share your information only in the following limited circumstances:

• Service Providers & Vendors: We may share necessary data with trusted third-party service providers who assist us in operating our Site, conducting business, or servicing your account (e.g., website hosting platforms, CRM tools, communication software, or payment processors). These parties are bound by strict confidentiality obligations.

• Business Operations: To contractors or personnel involved directly in delivering services to your property.

• Legal Requirements: If required to do so by law, court order, or governmental regulation, or to protect the rights, property, and safety of Howard Lawn Care of Dothan, our clients, or others.

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4. Cookies and Web Analytics

Our Site uses cookies and similar technologies to track activity and save user preferences. You can configure your browser settings to refuse all cookies or to indicate when a cookie is being sent. However, disabling cookies may limit your ability to use certain features of our Site.

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5. Third-Party Links & Services

Our Site may contain links to external websites, social media platforms, or third-party tools (e.g., mapping services, social media links). We are not responsible for the privacy practices, content, or policies of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

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6. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, loss, alteration, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

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7. SMS/Text Messaging Communication (If Applicable)

If you voluntarily provide your phone number to receive SMS notifications, appointment reminders, or quote updates, your consent and phone number will not be shared or sold to third parties or affiliates for marketing or promotional purposes. You can opt out of SMS communications at any time by replying "STOP."

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8. Your Choices & Rights

You have choices regarding how your personal information is used:

• Opt-Out: You can unsubscribe from promotional communications at any time by clicking the "unsubscribe" link in an email or contacting us directly.

• Access & Updates: You may contact us at any time to request updates, corrections, or the deletion of your personal contact details from our active communication databases.

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9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any updates will be posted on this page with an updated "Effective Date." We encourage you to review this page periodically to stay informed about how we protect your information.

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10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please reach out to us:

• Business: Howard Lawn Care of Dothan

• Location: Dothan, AL

• Website: https://www.howardlawncareofdothan.com/